They help companies and organisations to improve the skills of their employees, who can strengthen their skills in different areas. The main training areas include: report writing, communication skills training, team building, culture change, just to mention a few.
I have created and delivered communication skills training programmes for government organisations, large companies, banks and other private small and medium enterprises in the UK and abroad.
I have also delivered communication skills training as part of the Inspire Change team, an organisation that provides training for the medical sector.
My qualifications include the Business Cultural Trainer’s Certificate from International House London and a MA Intercultural Communication for Business and Professions (Distinction) from Birkbeck, University of London.
I deliver training in English, Portuguese and Spanish.
Effective Report Writing
I created and delivered a seminar for line managers and senior managers at the Great Ormond Street Hospital for Children in London, UK.
Based on a needs assessment, this tailor-made communication skills training session was created to address the needs of participants.
Participants needed help to improve and implement strategies to write reports more effectively. As a result, several participants identified areas for improvement, benefited from practical exercises and received individual feedback on how to progress after the training.
Effective Communication Skills Training and Communication Styles
As a communication skills trainer, I was a member of the Inspire Change team, who was hired by a large pharmaceutical company to organised workshops for Portuguese and Spanish GPs.
I lead the workshop with 50 Portuguese GPs, guiding them through the activities. This communication skills training session was created to help them improve their communication skills with patients. The aim was to help them implement different communication strategies to communicate key messages to their patients.
The training provided practical role-plays and group exercises, where GPs could try out different strategies and put them in the shoes of their patients. Each participant had their needs and style assessed, leaving the workshop with practical tools and guidance.